Reset IV - Precision Wellness for the Elite
Privacy Policy
Last Updated: April 2026
This Privacy Policy explains how Reset IV LLC (“Reset IV,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you use our website, mobile applications, or any of our services (together, our “Platform”). By using our Platform, you agree to the practices described in this policy.
Reset IV may terminate your access to our Platform at any time, without notice, for any reason. You may also terminate your use at any time by notifying us in writing. Upon termination, all rights granted to you under these Terms end, and you must stop using our Platform. You remain responsible for any fees or charges incurred before termination.
Governing Law, Jurisdiction, and Dispute Resolution
If you believe content on our Platform infringes your copyright, you may submit a DMCA takedown request by emailing us (subject line: “DMCA Takedown Request”) or by mail. Include: identification of the copyrighted work, a signature of the authorized person, contact information, a good faith statement, and a statement of accuracy under penalty of perjury.
Assignment
Entire Agreement
Information We Collect
We collect information that is necessary to provide you with our services, arrange for healthcare treatments, and improve your experience. This may include:
Personal Information
- Your name, phone number, and email address
- Your physical address or location (for mobile service delivery)
- Payment information (such as credit card details or FSA card information)
Health-Related Information
- Information about your symptoms, medical history, current medications, and allergies
- Vital signs taken by your nurse during treatment
- Details about the IV therapy treatments you receive
Usage and Device Information
- How you use our Platform, including search activity, pages you view, and the date and time of your visit
- Your browser type, device type, browser language, IP address, mobile carrier, unique device identifier, and location
- Referring URLs and requested URLs
How We Use Your Information
We collect only the information necessary to provide and improve our services. Specifically, we may use your information to:
- Arrange and deliver your IV therapy treatments
- Communicate with you by phone, text (SMS), and email about your appointments and services
- Process payments for your treatments
- Improve our Platform, services, and customer experience
- Comply with legal and regulatory requirements
We do not share your information with third parties for marketing purposes.
Cookies and Tracking Technologies
We and our partners may use cookies, web beacons, and similar technologies when you use our Platform. Cookies are small data files stored on your computer or mobile device that help us understand how you use our site.
We use cookies to:
- Recognize your browser and remember your preferences from previous visits
- Customize the content and experience on our Platform
- Measure and research the effectiveness of our features, advertisements, and email communications
We may also use web beacons (also known as pixel tags) to monitor traffic patterns, deliver cookies, and understand whether you have come to our site from an online advertisement. Web beacons help us measure the effectiveness of our content.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that if you disable cookies, some features of our Platform may not work properly.
Who We Share Your Information With
We may share your information in the following situations:
Healthcare Providers
The medical services offered through our Platform are provided by licensed healthcare professionals. We share relevant information with these providers so they can deliver safe, effective care.
Service Providers
We work with trusted third-party companies that help us operate our business, such as customer support, appointment scheduling, payment processing, and quality assurance. These companies only receive the information necessary to perform their services on our behalf.
Social Media Platforms
If you choose to connect your account to third-party social media services, information you share will be governed by those platforms’ own privacy policies.
Corporate Affiliates
We may share your information with affiliates within the Reset IV corporate family. Any affiliates who access your information will follow practices at least as protective as those described in this policy.
Legal and Safety Requirements
We may also share your information when we believe it is necessary to:
- Comply with legal obligations, court orders, or lawful subpoenas
- Investigate or prevent illegal activity or suspected fraud
- Protect the rights, property, or safety of Reset IV, our users, or others
- Respond to public health authorities as required by law
- Support a corporate transaction such as a merger, acquisition, or sale of assets
If we need to share your information for any reason beyond those listed above, we will make reasonable efforts to obtain your written consent first. In all cases, Reset IV strictly follows applicable laws and regulations governing the use and disclosure of your information.
How We Protect Your Information
The security and confidentiality of your information are extremely important to us. Reset IV has implemented technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, use, and modification. These measures include:
- Secure transmission methods for personal and health information
- Access controls that limit who within our organization can view your data
- Employee training and confidentiality requirements for all staff who handle personal information
- Security policies covering unauthorized access, improper use, unauthorized modification, and accidental loss
We follow generally accepted industry standards to protect personal information during transmission and storage. However, no method of internet transmission or electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.
Reset IV is committed to complying with all applicable federal, state, and local laws, as well as regulations and standards established by government agencies.
Your Rights Regarding Your Information
Right to Access and Inspect
To the extent permitted by law, you have the right to inspect or request a copy of the protected health information about you that Reset IV has stored. To make this request, send an email to Customercare@resetiv.com.
Right to Opt Out of Communications
You may opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email we send. Please note that opting out of marketing emails does not affect transactional communications related to your appointments or services.
Right to Request Corrections
If you believe any information we have about you is inaccurate, you may contact us to request a correction. We will respond to your request in accordance with applicable laws.
Children’s Privacy
Our Platform is intended for general audiences and is not directed to children under 18. We do not knowingly collect personal information from users under 18. If you become aware that someone under 18 has provided us with personal information without parental consent, please contact us. We will take steps to remove such information from our systems.
California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in the “Contact Us” section below.
External Links
Our Platform may contain links to other websites. Those external websites do not operate under this Privacy Policy. We recommend that you review the privacy policies of any third-party websites you visit to understand how they collect, use, and disclose your personal information.
How to Contact Us About This Policy
If you have questions about this Privacy Policy or want to exercise any of your rights, please contact us:
Reset IV LLC
1775 Village Center Circle, Suite 116
Las Vegas, NV 89134
Email: Customercare@resetiv.com
Phone: 1-844-387-4870
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our Platform. If we make material changes, we will notify you by email or by posting a notice on our Platform before the changes take effect. By continuing to use our Platform after changes become effective, you agree to be bound by the updated policy.
